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faujihome.com
Privacy · Updated 24/12/2025

Privacy Policy

This Policy explains how faujihome.com (“Platform”) collects, uses, shares, stores and protects your data. The Platform is owned & operated by WEBZOTICA BUSINESS FAMOUS SOFTWARE PRIVATE LIMITED (CIN: U63112HR2023PTC116103).

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Introduction1. Personal Data we collect2. How we use your Personal Data3. Who we share your Personal Data with4. Cookies5. Your Rights6. Storage & Protection7. Data Retention8. Third-party sites & services9. Children10. Changes to this Policy11. Grievance Redressal

Introduction

By accessing the Platform or using our services (“Services”), you consent to the processing of your personal data in accordance with this Policy. Where required for specific purposes, we seek consent separately on the Platform or via other means.

1. Personal Data we collect

A. Information you give us

  • Personal details: name, contact details, login info.
  • Property details: type, location, dimensions, photos, pricing, amenities.
  • Identification documents: IDs for verifying you or your property (e.g., Aadhaar, PAN, registry docs).
  • Payment info: processed by third-party gateways; we do not store card/bank/UPI details. We may receive basic transaction metadata.
  • Communications & feedback: calls, emails, messages, support tickets.
  • Voice recordings: if you opt to add voiceovers for property videos.

B. Information collected when you use the Platform

  • Usage data: searches, preferences, time on pages, inferences.
  • Technical data: device/OS, IP, language, identifiers, browser.
  • General location: city/region (e.g., via IP).
  • Communication data: where you message other members via the Platform.
  • Cookies & similar tech: see section 4.
  • Transactional data: orders, invoices, payment-status metadata.
  • App permissions: e.g., notifications, camera, location, phone, media (configurable in device settings).
  • Insight data: analytics derived from your usage for improvements.

C. Information from other sources

  • Marketing/advertising partners, property campaigns, public sources.
  • Third-party logins (e.g., SSO/2FA): name, email, phone, profile basics.

2. How we use your Personal Data

  • Provide Services: account creation, listings, lead-sharing with other members (owners, renters, brokers, dealers, banks/NBFCs/agents), voiceovers in videos, relevant recommendations and search results.
  • Our marketing: offers/updates where permitted by you.
  • Third-party marketing (opt-in): share your interest details with partners so they can contact you.
  • Improve Platform & UX: research, surveys, personalization; we may track video interactions (play/pause/ mute) including via YouTube API services.
  • Fraud prevention & security: verification, sanctions screening, investigation of misuse/financial crimes.
  • Troubleshooting & recovery: availability, backups, disaster recovery.
  • Analytics operations: derive insights to serve you better.
  • Legal obligations: compliance, legal claims, safety, integrity.
  • Communications & support: respond to queries, implement suggestions, assist usage.
  • Grievance redressal: resolve complaints and issues.

3. Who we share your Personal Data with

  • Service providers & processors: vendors, consultants, verifiers, mailing and infrastructure partners, video voiceover providers—acting under contracts and required safeguards (may contact you overriding DND where legally permitted for service delivery).
  • Other Platform users: to enable connectivity regarding listings/interests (owners, renters, brokers, dealers, etc.).
  • Banking partners: banks/NBFCs and their authorized agents if you express interest (e.g., home loans).
  • Legal & compliance: when required by law or to defend legal claims.
  • Corporate actions: as part of re-organization or restructuring (with notice where feasible).
  • Professional advisors: accountants, auditors, lawyers on a need-to-know basis.

Ads or links may lead to third-party sites not governed by this Policy—see section 8.

4. Cookies

We use cookies and similar technologies (web beacons, logs) to recognize your device, remember preferences, and improve experience. You can control cookies in your browser settings; some features may not work if you block them.

5. Your Rights

  • Access, verify, correct, update, or erase your personal data: write to privacy@faujihome.com.
  • Withdraw consent (for one/all purposes): email privacy@faujihome.com. Some services may become unavailable if essential data is withdrawn.
  • Marketing opt-out: request via our grievance contacts below.

6. Storage & Protection of personal data

Data is primarily processed in India; we may transfer to partners abroad with appropriate safeguards. We use organizational, technical and physical measures to protect confidentiality and integrity, and require processors to follow comparable standards.

7. Data Retention

We keep data as long as needed for Services or as required by law (e.g., disputes, accounting, fraud prevention). After closure or erasure requests, certain records may be retained per legal obligations. We may continue to use aggregated, anonymised data.

8. Third-party websites, apps & services

The Platform may link to third-party sites or use third-party services (e.g., YouTube/Google). Their data practices are governed by their own policies. Review their privacy terms and your Google security settings when applicable.

9. Children

The Platform is not intended for children under 18. Any use by a minor must be under parental supervision. Do not submit personal data if you are under 18.

10. Changes to this Privacy Policy

We may update this Policy from time to time. The effective date is the “Updated” date shown above. Continued use after changes means you accept the revised Policy.

11. Grievance Redressal

Grievance Officer
Email: grievance@faujihome.com | Privacy: privacy@faujihome.com

Sales: +91 9718200086 · Helpline: 08062181258

Address: Fauji Complax, Sector 56A, Faridabad, Faridabad District, Haryana, India

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